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Create, direct and schedule wellness classes and programs
Create a member-engaged culture and model relationship-building skills in all interactions
Design and implement new health and wellness programs
Foster an environment of innovation and resolve problems to ensure member satisfaction
Promote a diverse workforce; recruit, hire, train, develop, schedule and direct personnel and volunteers as needed
Review and evaluate staff performance, develop strategies to motivate staff and achieve goals
Respond to all member and community inquiries and complaints in timely manner
Develop and monitor program budget to meet fiscal objectives
Establish new program activities and expand program within the community in accordance with strategic and operating plans
Assist in the marketing and distribution of program information, may organize and schedule program registrations
May review and process program scholarship applications
Develop and maintain collaborative relationships with community organizations
Coordinate use of facilities for program activities and events
May organize events and/or represent the YMCA at community events
Assist in YMCA fund raising activities and special events
Assist with Program Committee meetings
Compile program statistics
Monitor and evaluate the effectiveness of and participation in programs
Perform other duties as assigned
Experience working with individuals, families and communities of diverse backgrounds and abilities
One year or more previous direct supervisory experience
Strong computer skills and experience with standard business software
Strong professional written and verbal communication skills
Fluency in second language desired
Physical and Mental Demands:
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job.
Physical Demands:
Sufficient strength, agility and mobility to perform essential functions and to supervise program. While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
Mental Demands:
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; may use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with members, staff, volunteers, and others encountered in the course of work, some of whom may be dissatisfied individuals.
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typically interaction with others is busy, constant and occasionally interruptive. Work may be demanding at times. May require ability to work irregular hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job descriptions represent a general outline of job duties, functions and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and therefore their description may not reflect the precise nature of the position at a given point in time.
Embrace Team Leader Core Competencies:
Mission Advancement:
Models and teaches the Y’s values
Ensures a high level of service with a commitment to improving lives
Provides volunteers with orientation, training, development, and recognition
Cultivates relationships to support fundraising
Collaboration:
Champions inclusion activities, strategies, and initiatives
Builds relationships to create small communities
Empathetically listens and communicates for understanding when negotiating and dealing with conflict
Effectively tailors communications to the appropriate audience
Provides staff with feedback, coaching, guidance and support
Operational Effectiveness:
Provides others with frameworks for making decisions
Conducts prototypes to support the launching of programs and activities
Develops plans and manages best practices through engagement of team
Effectively creates and manages budgets
Holds staff accountable for high-quality results using a formal process to measure progress
Personal Growth:
Shares new insights
Facilitates change; models adaptability and an awareness of the impact of change
Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance
Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology